Does my phone support eSIM
In short: Most models from recent years support eSIM, but not all. Check your specific model and whether it is network-locked before buying — it is a less pleasant thing to discover after installing.
Why it needs checking at all
eSIM support is a property of the device itself, not of the plan. A device that does not support it cannot load the profile, however correct everything else is.
The check takes a minute and you do it once — it does not change from trip to trip.
What a locked device means
A phone bought on a contract from a mobile operator may be locked to that operator's network, in which case it will not accept another provider's profile.
If the device was bought outright, or the lock has already been removed, this is not an issue.
If you are unsure, a short question to your operator before buying settles it.
If your device does not support it
That does not mean there is no option for your trip — it means an eSIM is not the option for that device.
The site has a self-service check that identifies most problems and explains what to do, including cases where the issue is a setting rather than the device.
Frequently asked
How do I know whether my device supports it?
Support is a property of the device model. Check your specific model before buying.
What is a network-locked device?
A phone bought on an operator contract that may refuse another provider's profile. Your operator can tell you.
I installed it and it does not work — now what?
The site has a self-service check that finds and fixes most connection problems, and you can also contact us.
More guides
What an eSIM is and how it works
An eSIM is a digital SIM installed without a plastic card. What that means in practice, how you install one, and what happens to your Israeli SIM.
How much data does a trip need
How to choose a data plan by trip length and how you use your phone, and what to do if you run out mid-trip.
eSIM, local SIM or roaming — which suits whom
A straight comparison of the three ways to get online abroad: what each gives you, what it does not, and who it suits.